Returns & Refunds


Returns & Refunds

We specialise in custom jeans - each of the jeans are individually made and hand crafted - there is always a possibility of actual measurement to vary slightly from the given measurements. But before we dispatch there is a strict quality check and we dispacth only after we are completely satisfied about our product. Please note when you provide body measurement the actual measurements are made in a manner to fit you according to the body measurement and the actual jeans measurement may not match your body measurements.If our measurements substantially differ from what you submitted we will replace/ redo the jeans/garment with a new one absolutely free of charge. As these garments are custom made specially for you we do not provide any refund.We have been making custom jeans for long and have found that if you measure according to our instructions given the possibility of any error is minimal.In case of nonconformity of the product client shall have seven calendar days to claim for any redo of the jeans. If the claim is not made by the client within 7 calendar days CMTJ shall be relieved of any obligation and or liability to the client.CMTJ shall within 45 days after the claim has been proven for product default will remake a new pair absolutely free of charge.

 

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